Shipping policy
Shipping and delivery
Delivery charges
Free express delivery on all orders to the United Kingdom and the European Union. Other countries: £29 per order. Any charge is always shown at checkout before you pay.
Delivery times
- Processing time: 1–2 working days
- Transit time: 5–8 working days after dispatch
Unless we agree otherwise, your order will be delivered within 30 days of the contract being formed.
Carriers
We ship with Royal Mail, Evri or DPD, reliable carriers with tracking.
Tracking
Once your order has shipped you will automatically receive a tracking number by email.
Delivery address
Please make sure your delivery address is correct and complete. We are not responsible for delays or failed deliveries caused by an incorrect address.
Delays
Occasionally delays can happen (for example at busy periods or because of events outside our control). We will tell you as soon as possible if your order is delayed.
Risk
The goods are your responsibility from the time they are delivered to you or to a person you have named.